Payment and proof
Open a payment support request with your registered email. Payment instructions will be sent inside a private conversation.
After opening the request, you will continue in the private conversation where proof can be followed up.
No. Payment details are shared only inside the private request conversation.
Account and subscription
Create an account first in the Lexo Office app using the same email, then return to this page.
Use the contact form and choose upgrade or renewal as the request type.
Yes. Each request opens a private conversation that you can use for follow-up.
Cancellation and refund
Open the subscription page in the Lexo Office app and choose Cancel subscription. Your plan stays active through the current period, then renewal stops. Use support here if you run into a problem.
A refund request can be submitted from the app during the first 72 hours after a paid subscription is activated. The option then disappears automatically. Requests remain subject to review and payment-provider policy.
Yes. The phone number helps admin match the account and follow up properly.
General support
Use it for questions that are not directly related to payment, refund, upgrade, or renewal.
Yes. The selected request type is sent with the request so messages stay organized.
Keep it short and include important details such as email, plan, or request number if available.
No matching result. You can open a contact request below.